After a case has been created, most information about it can be edited later.
To edit requests, a user must have Dispatch access.
To access the Dispatch functions in the mobile app, follow these steps:
- While logged into the app, tap on the MorTrack leaf button in the lower-left corner.
- From the side menu, tap on Dispatch.
To edit an existing case, follow these steps:
- From the Dispatch screen, tap on the card for the case you are assigning. The expanded case information will appear on screen.
- At the top-right corner of the screen there will be an Edit button with the name of the decedent/asset. Tap on the Edit button.
- On the Edit Case screen, you can view case information and make changes as needed.
- Once you have made the changes needed tap on the Save Changes button at the bottom of the screen.
If you do not want to make any edits or cancel edits you haven’t saved yet, tap on Cancel Edit instead.