Cairnstack Software Support Team

This document is intended to walk you through the MorTrack application, starting with creating a case, dispatching a case, and picking up and delivering that case. Within each test case there may b...

ID wristbands are plastic bands with QR codes on them that can be permanently linked to a MorTrack case. Linking an ID band means if a decedent is ever separated from other identifying documents or...

Below are several terms commonly used in MorTrack.    Branch site An entity’s physical address where removal techs deliver decedents. An entity can have multiple branch site addresses to account f...

MorTrack users with Admin and Manage access can create new user accounts, manage existing accounts, and disable user access. There is no limit to the number of users that can be created for your ac...

The MorTrack mobile app is available for both Android and iOS devices. We keep the app updated at the same time for both OS’s (operating systems), so you can use whichever device you prefer and hav...

The MorTrack mobile app uses location data from your device to provide your location to Dispatch users on your team, as well as display your current location in relation to pick-up or delivery addr...

The MorTrack mobile app uses location data from your device to provide your location to Dispatch users on your team, as well as display your current location in relation to pick-up or delivery addr...

If you have an existing Osiris account, you can connect it to your MorTrack account. This integration allows MorTrack to send case information and details directly to your Osiris account. There are...