Cairnstack Software Support Team

This document is intended to walk you through the MorTrack application, starting with creating a case, dispatching a case, and picking up and delivering that case. Within each test case there may b...

During the decedent removal process, Removal Techs can use the MorTrack mobile app to attach photos to cases. These can be photos of personal effects, relevant paperwork/documents, or anything else...

Users with Admin and Manage access can create login badges for other users. These login badges can be used with a 4-digit PIN to log into the MorTrack mobile app, instead of typing in an email and ...

ID wristbands are plastic bands with QR codes on them that can be permanently linked to a MorTrack case. Linking an ID band means if a decedent is ever separated from other identifying documents or...

Below are several terms commonly used in MorTrack.    Branch site An entity’s physical address where removal techs deliver decedents. An entity can have multiple branch site addresses to account f...

MorTrack users with Admin and Manage access can create new user accounts, manage existing accounts, and disable user access. There is no limit to the number of users that can be created for your ac...

The MorTrack mobile app is available for both Android and iOS devices. We keep the app updated at the same time for both OS’s (operating systems), so you can use whichever device you prefer and hav...

The MorTrack mobile app uses location data from your device to provide your location to Dispatch users on your team, as well as display your current location in relation to pick-up or delivery addr...

The MorTrack mobile app uses location data from your device to provide your location to Dispatch users on your team, as well as display your current location in relation to pick-up or delivery addr...